FAQ’s

A: Yes. Please contact accounting@equipnet.org or call 925-478-4320 to discuss.

A: Yes. Please contact accounting@equipnet.org or call 925-478-4320 to discuss.

 

A: Please send an email to accounting@equipnet.com and request a giving report. Please be specific with the dates you would like the report for.

A: Yes. EquipNet can have a customized giving page created for you with a link directing your donors from your website to the giving page. If you choose this option, please send a logo of the mission organization you are with, a personal photo, and a summary of what your role is in the mission’s field.

A: There are two components to the fees withheld for processing your donations.
A fee of 3% is automatically withheld by credit card and merchant services (American Express is slightly higher at 3.5%) before the donation is passed on from the donor to EquipNet.

EquipNet also withholds 5% of the total donation. This is to cover the costs Equipnet incurs for accounting, banking, donor processing and receipting the donor.

For example if you receive a $100 donation, you will receive $95. ($100 – 3.00 (3% credit card fee) – $5.00, (5% EquipNet fee), = net donation of $95.00.)  If your donor decides to use the ACH feature, to make a donation by a debit to their checking account, there is no credit card merchant fee. In this case the 5% Equipnet fee is the only fee.

A: Once your donation is received, it can take approximately 2-3 weeks for your check to be sent out.

A: Yes, EquipNet is a 501c(3) tax-exempt organization and your donors will receive a tax-deductible receipt via email every time a donation is made to you.

A: No. Equipnet understands you may be concerned about privacy issues that surround the use of the internet.  And, we believe that you should have complete control over who receives your personal information.  Therefore, we do not use the personal information that you provide, except to complete the transaction.  We only disclose personal information to the charities you selected if you give us permission.  We will never sell, trade, or rent the personal information you provide via this site to other individuals or companies.

A: Yes. Please call 925-478-4320 and ask to speak to someone in the accounting department.

A: Please send an email to accounting@equipnet.org to inform us you would like to contact your missionary.

A: Please email accounting@equipnet.org to request a copy of a donation receipt.

Yes. Equipnet uses leading security technology to keep your personal information as secure as possible.

A: There is a place on the online giving page that states click here to cancel your existing donation.

No. There are no fees for donors.

A: On the giving page, there is a place for you to update your giving information. Use the comment section to let us know what changes you would like to be made.

A: A tax-deductible receipt will be emailed to you every time you donate. If you would like a year-end receipt, please send an email to accounting@equipnet.org with your request.

A: EquipNet is a 501C3, non-profit organization that seeks to connect resources to  well vetted leaders, organizations and projects around the world, that have the capacity to bring innovation and Christian transformation to people in various formative spheres of a society.